Rate increases at memory care facilities
2024.12.01 07:41 SherbertEquivalent66 Rate increases at memory care facilities
My mom is in her 90's and was diagnosed with Alzheimer's a couple years ago, which has slowly progressed. She still knows who I am, but basically worries and obsesses (which she has always done) in a more confused and repetitive way.
On Sept. 1st, she moved to a new facility. It's a memory care unit at a local location of a large national chain. I'd rate the care there as ok, but not great. I just received a letter from them about their rate increase effective January 1, 2025, which will bring charges from over $8,000/month to over $8,500/month. Luckily, my mom has long term care insurance which offsets some of this, but only about half.
I guess that rate increases are unavoidable, but it's frustrating to be hearing of it just 3 months after moving in (and paying a $2,500 move in fee). This company bills separately for the room rate, a charge for administering medications and for the level of care that is required. My mom is currently at the least expensive level of care that they list for memory care, but the next tier is $1500/month more and I'm concerned that they'll claim that is necessary shortly,
My question is whether any of you have experience discussing/negotiating rate increases with facilities. My instinct is that it won't do any good and could alienate them when there's other things that need to be addressed. My mom is physically healthy and I'm concerned about her money running out and having to move to a Medicaid facility.
One thing that irritated me about this is when I first toured the place, the woman that showed me around quoted me a specific price for the room. I told her that I was going to look around some more and get back to them. I came back 4 days later and said that I wanted to go ahead and have my mom move in a week and the sales manager told me that he needed to go in another room and check what the computer said that the room price is "today" and he came back with a price that was $5/day more than what they had told me days before.
In other situations, that tactic would have caused me to walk out, but we were desperate and I didn't want to make waves. I thought that maybe I could remind them of that to negotiate the amount of the rate increase, but the time to push back on it was probably when they first proposed it.
Do any of you have any feedback based on your experience with this?
Thanks.
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I FINISHED PALIA AND ALL I GOT WAS THIS LOUSY SCREENSHOT!
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DM me please I will pay you.
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