My experience with BambuLab support as a B2B customer.
2024.11.25 10:45 mx20100 My experience with BambuLab support as a B2B customer.
I have a Bambulab x1c combo at work and order filament and spare parts for it. I've ordered filament from Bambu twice with our b2b account and have not yet had a good experience with it.
As a bit of a back story, I work at a company that is within a large building where there are more than 30 companies and to get anything delivered, we need to have the company name on the package as otherwise the expedition center of the building will reject the package.
When making the b2b account I mention this specifically because there have been issues with other suppliers when shipping here.
I then start ordering filament. Ordered about 200€ worth of filament thinking it'll all go well. The day of the supposed delivery comes and I hear nothing from the expedition center. 1 Day passes by and I check the track and trace website from dhl and says the package was refused. I contacted the expedition center and they say that it's correct as it didn't have a company name on the package.
Here starts my first bambu lab support contact.
I ask them to please change the address to make sure it includes our company name. (I make sure to emphasize it by making the text bold and caps). They say they understand and ask me for the complete address to which I give it and make sure to mention again just to be sure that the company name has to be on the package.
They re-send the package. I check the tracking, and there starts the first problem. They sent the package with only my personal name and postal code. No house number, no nothing. Just postal code and contact name.
I contact DHL saying the address is wrong and they tell me that bambulab needs to contact them to change it. I let Bambulab know. They don't acknowledge that and instead ask me if there is another address where they can send the shipment to. I mention that the only other address would be my home address so that I could get it there and then bring it to work the next day. They mentioned that b2b accounts are not allowed to send items to private addresses. I then mention there was no other address and requested for them to then send it to a DHL pickup point. They said they can't do that either and then I just asked for a refund.
I then decided to order filament from Prusa and that worked great.
Now comes a later date. My colleagues ask me to order more filament and try again with Bambulabs but changing the address on my account to not include my name, and instead the company name. I did that, and ordered again about 200€ worth of filament. When it got shipped, it got shipped in 2 different packages. I check the tracking of them and notice that one of them has only the postal code and my name while the other one has the postal code and house number, but not the company name. I manage to get the one that would be rejected by our expedition center to go to the pickup point (which I'll pick up today). The other one however hadn't moved from the sender's DHL warehouse as the address was incomplete. Then I ask DHL if they can complete the address for me. They mention I needed to come in contact with the sender and have them change it as bambulab is DHL's customer.
I contact bambulab to mention their mistake and mention that DHL told me to contact them and to change all of my addresses on my account to the correct address. They seem to fail to understand it and I just show them what they need to do with the address. which after 3/4 emails they manage to change the address on my account. Now only the address on the package was left. They mention that DHL doesn't have a re-dispatch service and tell me I have to contact DHL to change the address. Wanting to still help in some way, I contact DHL feeling a little less hopeful for this contact. As I had suspected, DHL told me again that I needed to contact the company (bambulab) to change the address as only the sender can change the delivery address. I let the bambulab support agent know that with screenshots of my conversation with DHL as proof that they are the ones that need to change the address. They then proceed to tell me the same thing as before, saying DHL does not have a re-dispatch service and I am the one that needs to contact them to change the address.
I contact DHL explaining this already very frustrating situation (that has now lasted about 2 weeks) and they mention again, more explicitly that it needs to be bambulab who changes the address. I mention it again to them saying as well how displeased I am in their support and that I'm likely not ordering from them again. They reply to that email saying that they have been cooperating with the logistics companies for a long time and have established procedures and that the only option for me would be to refuse the shipment on arrival and contact bambulab again. I mentioned that that won't be possible as the package won't ever leave the sorting center at the sender's location.
If you want to see all the emails (personal info redacted obv) I'll include a link here to a document with all the replies.
https://file.io/CmfjKaPchAx7
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2024.11.25 10:45 lss_web_1444 Link post title 804
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2024.11.25 10:45 Life_Loan_1081 work
good day my name is Bahadir i live is Uzbekistan
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2024.11.25 10:45 questhere What is this?
This post contains content not supported on old Reddit. Click here to view the full post
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2024.11.25 10:45 nolife24_7 Could someone help me figure out the size of this TV?
Hey Guys,
I stayed at an accommodation and they had this TV. I forgot to take pictures up close and or behind the TV. But really liked the size. I was wondering would anyone happen to know how I can figure out what size it is?
I used some online tools but because the TV is slightly tilted, it does not give me accurate measurements and or asks me to register as a user to get an answer.
Link to TV picture: https://imgur.com/a/G7eGUC5
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2024.11.25 10:45 fluhot American Music Awards 11/24/2019 (Los Angeles California)
 | submitted by fluhot to HeidiKlum [link] [comments] |
2024.11.25 10:45 AleksiB1 When was the Tamil used in the written form actually still spoken?
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2024.11.25 10:45 One_Giant_Nostril Tyrant Cavalry by Josh Guglielmo
 | submitted by One_Giant_Nostril to ImaginaryMonsters [link] [comments] |
2024.11.25 10:45 No-Error-3089 Avalugg 777141260918
 | submitted by No-Error-3089 to PokemonGoRaids [link] [comments] |
2024.11.25 10:45 Cinderblock-Town AITAH for suspecting someone of being a pathological liar?
Hey Reddit,
I didn't really know where to post this, but advice is much appreciated. Recently I (20f) found myself in a bit of a dilemma. I might delete this later.
I go to university and I'm active in a student club. There is a guy (28m) who keeps telling us crazy stories from his life and I don't know if I can believe him. I was friends with a pathological liar in the past before, so sometimes I find it hard to believe people when they tell me crazy stuff.
The reason I decided to post here was last Saturday. My roommates and I hosted a party. Guy asked if he could come and I said yes out of politeness. He only stayed for 20 minutes and was on the phone the entire time. Then he told me he needed to go because his friend fell on the stairs and broke his back. Later I texted if he was okay, and he told me his friend is now paralysed from the waist down.
I feel awful for not believing him and accusing him of lying, but apparently, I'm not the only one who is suspicious. Another member from the club told me not to believe everything he says. And I drunkenly rambled about it to someone else who knows him, and she also found it weird.
Here is a list of things he told me about his life: He learned cooking in France, he's a hacker and a "criminal", he used to live multiple years in Siberia and drank a bottle of vodka every day to stay warm, he taught computer lessons to people with disabilities, his girlfriend died, a trans friend of him died during top surgery because the doctor is a transphobe (but why would you offer top surgery if you're transphobic??), his family owns resturants in Pakistan and here in Germany and apparently he is a manager in one of them. Actually, I don't really know what he is the manager of, but he told me he is managing a small team.
From the beginning he gave me a weird feeling. Unfortunately, I have to work with him on projects every week. He's a really good writer and all and he has good ideas, and I really don't want to exclude him or spread rumours about him. I would feel horrible if everything he told me is actually true and I just accused him of lying.
Do I confront him about it? Do I ignore it? Am I just a delusional, judgemental bitch??
And am I the asshole for thinking all this?
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2024.11.25 10:45 Krokodrillo Neues Pali-Service kino
 | submitted by Krokodrillo to Darmstadt [link] [comments] |
2024.11.25 10:45 lbethhh Wanna get paid to chat about Jazz Fest?
Hello! Sorry if this isn't allowed but thought you guys might be interested in earning some £££ just to chat about Jazz Fest. There's a research Whatsapp group starting this week, you're paid £100 to answer some questions, the criteria is - 25-45 year olds who travel abroad at least twice a year for leisure, love to explore new cultures, are adventurous, like to take risks, and tend to spend more on quality experiences. Drop me a message if you're interested and I'll get you the details
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2024.11.25 10:45 Far_Acadia_2053 Will it be illegal to set up an JISA and not tell my children
until they are slightly older?
I have set up a JISA but giving a large sum to a 18 year old is a recipe for disaster. Mine is still in primary school and the focus seems to be on shoes, football shirts and expensive gadgets. I hope he grows out of it but if he doesn't I fear giving him a large sum.
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2024.11.25 10:45 Absofuckinlutely04 Need projects suggestions
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2024.11.25 10:45 Melodic-Sky-1444 Black Friday Prep: Must-Haves for Post-Bariatric Surgery Recovery
Hi everyone,
I’m preparing for my upcoming bariatric surgery and realized that Black Friday is a great opportunity to stock up on essentials I’ll need during recovery and beyond. I want to make the most of the sales, but I’m not sure what’s truly necessary or helpful to have at home post-op.
I’m thinking about things like kitchen tools for meal prep, supportive furniture, or fitness equipment to gradually ease into exercise later.
Here’s what I’ve thought of so far:
- A good-quality blender for purées and protein shakes
- Small portion containers for meal prep
- A comfy recliner or supportive pillow for resting
- Digital food scale
- Water bottles with time markers to stay hydrated
- Maybe an air fryer for healthy cooking down the line
Thanks in advance for your help 😊
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2024.11.25 10:45 IncomingGarbage Why I don't have these achievements??
 | submitted by IncomingGarbage to Redditachievments [link] [comments] |
2024.11.25 10:45 ipeezie Scheduled Road Closures in Lexington - 2024-11-25
Scheduled Road Closures in Lexington
| Time Info | End Date | Location | Reason |
|---|---|---|---|
| 24 Hrs/Day: | E Third St between Elm Tree Ln and Ohio St | Road closed for major utility construction. | |
| 24 Hrs/Day: | E Fifth St between N Martin Luther King Blvd and Johnson Ave | Road closed for major utility work. Detour in place. | |
| 24 Hrs/Day: | Elizabeth St between Conn Ter and Waller Ave | Road closed to thru traffic for construction. | |
| 24 Hrs/Day: | Jefferson St between W High St and Manchester St | Road closed for construction. Detour to Oliver Lewis Way. | |
| 8 a.m. - 4 p.m.: | Buckhorn Dr between Alva Ct and Fenwick Dr | Alternating lane closures for milling and paving. | |
| 8 a.m. - 4 p.m.: | Kenesaw Dr between Hartland Pkwy and Trent Blvd | One lane blocked and flagged for utility work. | |
| 8 a.m. - 4 p.m.: | x | Kenesaw Dr between Tates Creek Rd and Hartland Pkwy | Alternating closures for milling and paving. |
| 9 a.m. - 3 p.m.: | Cooper Dr between Chinoe Rd and Duke Rd | One lane blocked for gas line work. | |
| 9 a.m. - 3 p.m.: | E Main St between Ransom Ave and Kentucky Ave | Outbound right lane blocked for electric pole installation. | |
| 9 a.m. - 3 p.m.: | Eastin Rd between Bryan Station Rd and Grandin Rd | One lane blocked for gas line repairs. | |
| 9 a.m. - 3 p.m.: | Jefferson St between W Short St and W Main St | Single alternating lane closures for water line restoration. | |
| 9 a.m. - 3 p.m.: | Leestown Rd between New Circle Rd and Taylor Dr | One lane blocked for water line construction. | |
| 9 a.m. - 3 p.m.: | Man O War Blvd between Clays Mill Rd and Tates Creek Rd | Single rolling lane closure for tree and bush trimming. | |
| 9 a.m. - 3 p.m.: | x | N Broadway between N Broadway Park and W Loudon Ave | One lane blocked for sanitary sewer inspections. |
| 9 a.m. - 3 p.m.: | N Broadway between W Loudon Ave and Kenyon Rd | Right lane blocked for road restoration following gas line repairs. | |
| 9 a.m. - 3 p.m.: | N Broadway between W Short St and Church St | One lane blocked for road restoration. | |
| 9 a.m. - 3 p.m.: | S Limestone at E Vine St | Right lane blocked Vine St for electric utility work. | |
| 9 a.m. - 3 p.m.: | S Limestone between Pine St and E Maxwell St | One lane blocked for fire hydrant installation. | |
| 9 a.m. - 3 p.m.: | x | S Upper St between W Maxwell St and Pine St | One lane blocked for road restoration following water line repairs. |
| 9 a.m. - 3 p.m.: | x | Tates Creek Rd between Mt Tabor Rd and Alumni Dr | Inbound right lane blocked for tree trimming. |
| 9 a.m. - 3 p.m.: | Taylor Dr between Leestown Rd and Meadowthorpe Ave | One lane blocked for water line work. | |
| 9 a.m. - 3 p.m.: | Versailles Rd between Red Mile Rd and Sparta Ct | Single rolling lane closure for overhead cable work. | |
| 9 a.m. - 3 p.m.: | W Maxwell St between Oliver Lewis Way and S Broadway | Single alternating lane closures for milling and paving. | |
| 9 a.m. - 3 p.m.: | New Circle Rd between Old Frankfort Pike and Georgetown Rd | Right lane blocked for water line work. | |
| 9 a.m. - 3 p.m.: | W Second St between Jefferson St and Old Georgetown St | Single alternating lane closures for milling and paving. | |
| 9 a.m. - 3 p.m.: | x | Wilson Downing Rd between Tates Creek Rd and Belleau Wood Dr | Single alternating lane closures for construction. |
| 9 a.m. - 3 p.m.: | Elizabeth St between Waller Ave and Conn Ter | One lane blocked for water line work. | |
| 9 a.m. - 3 p.m.: | x | Fontaine Rd between E High St and Irvine Rd | One lane blocked for electric utility work. |
| 9 a.m. - 3 p.m.: | Greentree Rd at Greentree Pl | One lane blocked for utility repair. | |
| 9 a.m. - 3 p.m.: | x | Industry Rd at Grot Dr | One lane blocked for road restoration. |
| 9 a.m. - 3 p.m.: | Man O War Blvd between Tates Creek Rd and Bold Bidder Dr | One lane blocked for sidewalk replacement. | |
| 9 a.m. - 3 p.m.: | Maple Ave between E Seventh St and E Sixth St | One lane blocked for utility work. | |
| 9 a.m. - 3 p.m.: | Oxford Cir (entire street) | One lane blocked for milling and paving. | |
| 9 a.m. - 3 p.m.: | Patchen Dr between Richmond Rd and Mt Tabor Rd | One lane blocked for milling and paving. | |
| 9 a.m. - 3 p.m.: | Tates Creek Rd at Forest Lake Cir | One lane blocked for construction. | |
| 6 p.m. - 6 a.m.: | New Circle Rd between Old Frankfort Pike and Georgetown Rd | Right lane blocked for water line work. | |
| 7 p.m. - 6 a.m.: | Leestown Rd between New Circle Rd and Taylor Dr | One lane blocked for water line construction. | |
| 7 p.m. - 6 a.m.: | Taylor Dr between Leestown Rd and Meadowthorpe Ave | One lane blocked for water line construction. |
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2024.11.25 10:45 Healthy_Following_51 What is this?
This post contains content not supported on old Reddit. Click here to view the full post
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2024.11.25 10:45 Difficult_Way_5693 Recently planted this Washington naval orange tree I think it looks healthy any tips and possible hurdles to look out for would be appreciated. Also think there is a cocooning caterpillar between two of the leaves on pic 5
 | submitted by Difficult_Way_5693 to Citrus [link] [comments] |
2024.11.25 10:45 Silent_Saiki My first one
 | submitted by Silent_Saiki to buttfuckedabirdtoit [link] [comments] |
2024.11.25 10:45 OneDirection7542 They made Acnaq mice ! Is this gospel or heresy?
 | submitted by OneDirection7542 to acnaq [link] [comments] |
2024.11.25 10:45 zangess1 Aslan Kralım💝
 | Tekel bayinin önünde yagmurlu bir günde eve aldığım ve 2 ay sonra vefat eden mırmır'ın acısını çekerken ertesi sabah sokak kapımın önünde yatan(müstakil ev)bu yakışıklıyi buldum. Sokak kapisini acip mama verdim ve bittikten sonra disari cikmasini bekledim ama çıkmadı. İşte o gün bugündür birlikteyiz. Her gün en az 2 kere çıkıp geziyor tamamen özgür eve kapatmadım. Geceleri yüzünü yüzüme yaslayıp uyuyor muhteşem bir hayvan. submitted by zangess1 to TurkishCats [link] [comments] |
2024.11.25 10:45 BroMandi [Amazon] eufy Security Battery Video Doorbell C210 Kit $59.99 + Free Shipping [Deal: $59.99, Actual: $99.99]
![[Amazon] eufy Security Battery Video Doorbell C210 Kit $59.99 + Free Shipping [Deal: $59.99, Actual: $99.99]](https://preview.redd.it/xti0epco113e1.jpeg?width=320&crop=smart&auto=webp&s=4727c25d824ec7eda458a2c5f7db1fa858f92c93 "[Amazon] eufy Security Battery Video Doorbell C210 Kit $59.99 + Free Shipping [Deal: $59.99, Actual: $99.99]") | submitted by BroMandi to RedditShoppingDeals [link] [comments] |
2024.11.25 10:45 Ravia_2902 Relaxx guys,RCB are Cooking...
They're Cooking us
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2024.11.25 10:45 Pat-002 No relic set made for her
The fact that Aglaea doesn't have a new set focused on her, but Herta does, to me it looks like Aglaea definitely will be the weaker between her and Herta.
Like, what relics do we even slap on her? 3.0 isn't gonna bring new relics as well.
Aglaea is the hottest female character in Star Rail and yet the one I'm most afraid to pull for
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